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Privacy Policy

Our strategy and mission is to serve the collective needs of our town centre business community by investing in projects and services that improve the overall experience and impression of Croydon town centre.

We work for and represent around 550 town centre businesses investing in such projects to give Croydon a competitive edge so that it is regarded as one of the premier destinations in south London in which to work, live, invest and do business.

This privacy statement describes how we collect, use and share information and how this information can be shared.

Croydon BID’s data controller is responsible for ensuring its compliance with the General Data Protection Regulation and can be contacted at Saffron House, Third Floor, 15 Park Street, Croydon, CR0 1YD or by phone on 020 8603 0050 or email on info@croydonbid.com. Croydon Business Improvement District Limited is registered with the Information Commissioners Office as a trade association.

The following topics are presented in this privacy statement:

  • Collecting personal information
  • Collecting other information
  • Using and retaining personal information
  • Protecting personal information
  • Your rights to access personal information
  • Changes to this privacy statement
  • Contact us

Collecting personal information

Croydon Business Improvement District Limited has a legitimate interest to process personal data relating to its overall membership, the decision makers that make up its membership, those that attend its events, those businesses and consumers registered to its loyalty card scheme, Check Out Croydon and other interest and stakeholder groups from the Croydon business and residential community.

The collection and use of data from a number of sources is essential to our company’s ability to provide access to goods, services and general information regarding the Croydon business community.

We collect data that identifies you or could reasonably be used to identify you as an individual, which we refer to here as Personal Data. The personal data that we may collect includes company contact details, such as name, job title, postal address, telephone numbers, email addresses and in certain cases date of birth and notes relating to our business membership.

 We will only use information that we collect about you lawfully in accordance with GDPR.

Croydon Business Improvement District Limited will ensure that all individuals it communicates with have free access to our privacy policy including access to the privacy policy on all emails distributed by the Croydon Business Improvement District Limited and its employees.

Croydon Business Improvement District Limited will also collect personal data provided by you or a representative attending any Croydon Business Improvement District Limited events. This includes via telephone and online platforms such as www.croydonbid.comwww.checkoutcroydon.com and other third party event registration websites.

By completing and submitting personal data on Croydon Business Improvement District Limited’s websites, www.croydonbid.com and www.checkoutcroydon.com, you are freely consenting to the use of, storage and processing of personal data in accordance with this privacy policy.

Data may also be gathered by Croydon Business Improvement District Limited from publicly available sources such as corporate websites, corporate social media, related business platforms, e-newsletter respondents and all other forms of publicly available data.

How we use personal data

We use personal data to:

Compile a database of business to business contacts to be used by Croydon Business Improvement District Limited for business to business and business to consumer marketing.

Send you marketing and communications via the post and via electronic means such as enewsletters and email correspondence.

Contact you to update you on local news, events and activities.

Conduct market research with you.

Improve and modify our services.

Email or contact you about similar products or services we think may be of interest to you.

Data disclosure

The data we gather about you will never be sold to a third party.

In certain circumstances, we may need to disclose your data to the appropriate third parties if required to do so by law or an authorised government body.


You have the right at any time to stop us from contacting you for marketing, and you may opt out from any marketing.

If you no longer wish to be contacted, for marketing purposes, please click here to unsubscribe.


All our personal data is restricted in our offices. Only employees of Croydon Business Improvement District Limited are granted access to such information. Please note that although all precautions are taken to keep data kept securely, no data transmission over the internet can actually be guaranteed to be totally secure.

Access to your information and correction

You have the right to request a copy of the information that we hold about you.

If you would like a copy of some or all or of your personal information, please email Croydon Business Improvement District Limited here or write to us at the following address:

Data controller, Croydon Business Improvement District Limited, Saffron House, Third Floor, 15 Park Street, Croydon, CR0 1YD.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you believe to be inaccurate.


Individuals have the right to complain to the Information Commissioners if they believe there is a problem with the way their data is being used. You may do so by contacting ICO concerns.

Disclosures required by law

Your personal information will be disclosed where we are obliged to by law to do so.


We use cookies to help make it easier for you to access our website.

Cookies are pieces of information that a website transfers to your computer’s hard disk so that the website can remember who you are.

Most websites use cookies. Cookies cannot be used by themselves to identify you. Cookies are also used to collect information about how visitors use our site.

The cookies collect information in an anonymous form, including the number of visitors on the site, where visitors have come to the site from and the pages they visited. By using our website you agree that we can place these types of cookies on your computer. You may prevent us from storing a cookie on your computer by setting your browser so that it will not accept cookies.

Other websites

Croydon Business Improvement District Limited website may contain links to other sites. When you choose to visit those sites, we cannot assume responsibility for any other site’s content of information handling practices. We encourage you to review each site’s privacy policy.

Changes to our privacy policy

We keep our policy under regular review, and we will place any updates on this website. This policy was last updated on 25th May 2018.

Privacy Support

If you have any questions relating to our privacy policy or queries relating to personal information that we may hold on you, please contact info@croydonbid.com.

You may also write to us:

Data Controller, Croydon Business Improvement District Limited, Saffron House, 3rd Floor, 15 Park Street, Croydon, CR0 1YD

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